Frequently asked questions for Promoters

Do I need Insurance?
Each trader must hold Public Liability Insurance to $20 million. This can be purchased from any insurance broker.

How long can I book for?
A booking can be made from any length of time between one day and 6 months.

Can I make a long term booking?
The maximum length of time for a booking is 6 months.  After that time, if you wish to continue trading, you must move location within the centre or fully vacate the premises for a minimum of 24 hours.

Does the price I pay include electricity?
Yes, electricity is included. The centre or the JLL leasing contact will be able to confirm this for you.

Is storage available?
If you are hiring a display unit, then storage is generally available within the body of the unit. This space is limited and any re-stocking should be done outside of centre trading hours. 

Is seating available?
Seating options will be supplied as an option when selecting your equipment requirements. If there is no option to allocate a seat this generally means there is no seating available at the centre.

I have completed my booking, what do I do to start trading?
If you have returned all of your documentation and payment has been made then follow your bump-in pack instructions for bump-in times and security contact details.

How can I make payment?
Payment may be made either directly into the bank account detailed on the invoice. Payment must always be received in cleared funds before trading commences. Failure to have made payment will result in trade not being permitted.

What do I need to take to site on the day or trade?
It would be beneficial for a copy of your completed licence to be made available. 

Where should I go when I arrive on site?
Please report to security in the first instance. They will direct you to your allocated space and complete any necessary acceptance documents with you.

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